Apollo Scheduler goes beyond traditional workforce management software. Where legacy WFM tools rely on static rules and manual adjustments, Apollo uses AI-driven forecasting and mathematical optimization to build schedules that truly match demand. It balances service levels, agent availability, skills, preferences, and operational constraints in one intelligent scheduling engine.
The result is higher schedule accuracy, lower overstaffing and understaffing, and measurable efficiency gains in contact center operations. At the same time, agents benefit from fairer shifts and better alignment with their preferences. This is AI-powered workforce scheduling designed for performance, control, and a better employee experience.
It is exactly what we needed in out business.
– Kees Winteren, NN
This is what we we looking for!
– Marabeille, Newfound